Frequently Asked Questions
How do I edit or cancel my order?
You can edit or cancel your order within 3 hours of purchase. Please contact our support team at support@melchiorfashion.com or call/WhatsApp: +234 9099878175.
When will my order ship?
Orders are processed and shipped within 1-2 business days. Overnight orders placed before 7 PM will ship the same day.
How can I use a discount code and store credit together?
Enter your discount code at checkout and include the store credit information in the notes section. Adjustments will be made at shipping.
How long does delivery take?
• Within Lagos: 1-3 business days • Interstate: 3-4 business days • International: 7 business days
Still have questions?
Email us at admin@melchiorfashion.com with your full name, order number, and return confirmation number. We’ll respond promptly.